Anything and Everything Computer
IT Discovery… providing the highest level of service and support – supplying only industry leading I.T. equipment.
I.T. Discovery was formed in 2004, servicing home computers and business systems in the Wide Bay area. Anything and Everything Computer, our motto means just that, all the top brands of notebooks, desktops, printers, servers, networking equipment and software. Our business consultancy services are of the highest standard and come highly recommended. Our remote support options extend this great service to anywhere in the world.
IDEAS
By utilising proven problem solving methodologies, I.T. Discovery can assess, analyse and report on any given computer problem presented to us. This is when “No Idea” is converted to “I have an Idea!”:- potential solutions are presented and results soon follow. With a wide range of computer hardware, software from the leading vendors and an extensive understanding of the intricacies of computing environments, I.T Discovery will have you running at optimum efficiency. Feel free to browse the services we provide here.
SOLUTIONS
With extensive industry experience and knowledge – bringing a balanced view of technology, people and business process, I.T. Discovery integrates with your team to achieve your business goals. Specialising in the following industries:-
CLOUD: Microsoft Online, Office 365, Sharepoint Services.
MEDICAL:- Medical Director, Pracsoft, BlueChip – HCN Registered IT Service Provider, Best Practice, TYRO Payment Solutions, Medicare On-Line Claiming – Complete Practice Solutions. Chemists – FRED.
DENTAL:- Romexis.
REAL ESTATE:- Realworks, Console, REIQ, RENet – Full hardware and Software supply.
TOURISM & HOSPITALITY:- Wotif, Respax, Hirum, RMS, EasyREZ – Hospitality Management Solutions.
TRADES:- Cost Accounting, Drafting – Setup/Hardware/Software.
RETAIL:- (POS):- Quickbooks and Myob, Retech and POS Speciality Systems – Hardware and Software Specialist.
RESULTS
Making I.T. work for you by finding the perfect Technology Solutions for the way you live, work and play. Proudly servicing the Wide Bay region. Our personalised service opens your I.T. world to new possibilities. By ensuring the delivery of optimum solutions that target performance and productivity, I.T. Discovery strives towards meeting the most rigorous demands of your computing environment. We provide professional, honest, ethical service and advice of the highest quality, focusing on customer satisfaction.
Bringing experience and knowledge – streamlining your business operations.
Specialising in the following industries
MEDICAL
Medical Director, Pracsoft, BlueChip – HCN Registered IT Service Provider, Best Practice, TYRO Payment Solutions, Medicare On-Line Claiming – Complete Practice Solutions. Chemists – FRED.
RETAIL
Quickbooks and Myob, Retech and POS Speciality Systems – Hardware and Software Specialist. Quickbooks and Myob, Retech and POS Speciality Systems – Hardware and Software Specialist.
REAL ESTATE
Realworks, Console, REIQ, RENet – Setup/Hardware/Software – Full hardware and Software supply.
TOURISM & HOSPITALITY
Wotif, Respax, Hirum, RMS – Setup/Hardware/Software. – Management solutions.
TRADES
Cost Accounting, Drafting – Setup/Hardware/Software.
Client Testimonials
Don’t take our word for it – here’s what our clients say:
We needed a way to work securely and efficiently with our Sydney office online from Agnes Water, Qld. We didn’t want to move our practice into “the cloud”. Courtney at IT Discovery came up with an innovative software solution, and collaborated with our IT managers in Sydney to make it work. He provides ongoing support remotely, which is as effective as having him in our office. I appreciate how professionally he works with our Sydney IT managers too. He speaks with them on my behalf, gives feedback and patiently explains complex things to me when I’m overwhelmed by the tech talk. When our server in Sydney died – an extremely urgent and stressful situation – Courtney worked tirelessly by remote access to secure all our data and configure our systems to make us operational again in the shortest possible time. What he did basically saved my business. Words cannot express how grateful I am to Courtney for his responsiveness and cleverness when we really needed it. We’re engaging IT Discovery to set up our new server and look forward to working with Courtney for many more successful years to come. He’s brilliant.
Alex Frost
Electrafrost Accounting
Deisccovery Coast Accountants and Advisers
After contacting many IT service providers in the Hervey Bay region I could find no-one willing to take on upgrading our public internet and WiFi. We have 60 apartments and utilise our own DSLAMS– it would not be considered a “straight-forward” setup. That is until Courtney from I.T. Discovery surveyed our site – Courtney tackled our setup head on, with a can-do attitude and a professional approach. He configured our new DSLAMS, installed/configured new modems to suit our needs and setup a new Internet Access Controller – allowing us to effectively manage internet usage, billing and bandwidth for both our guests and residents. His polite and professional attitude was appreciated by staff, guests and residents – which in a diverse environment like ours is a challenge at the best of times. Thankyou Courtney and I.T. Discovery, great work.
Manager
QuarterDecks Retreat – Hervey Bay
I have been using Courtney Sampson from I.T. Discovery for a few years now and would definitely not use anyone else.
Amazing service and a pleasure to interact with.
At no stage do you feel that any question is a foolish one as Courtney is so professional and extremely helpful you know you are in good hands.
He is deadly reliable in every way possible.
I have my own business and also use him privately.
I trust him impeccable with ALL my information and I am pretty fussy.
He really know his stuff and I have tried a few different companies over the years.
More importantly NOTHING IS TOO MUCH TROUBLE.
He is great value for money and I would highly recommend I.T. Discovery and the caliber of man that is in charge of the business.
An amazing person to know.
Even though I have moved interstate and thank goodness I can use him anywhere and still get great service via remote support.
Personally and business wise Courtney Sampson is a pleasure to deal with.
judith Dunstan
Judith Dunstan Properties